"We couldn't afford to be stuck in the Enhanced 9-1-1 world and not keep up." - Maria Jacques, ESCB's 9-1-1 director.
With the help of Solacom's Guardian 9-1-1 Solution, by mid-2014, Maine's ESCB PSAPs were experiencing functionality not possible with their previous legacy system, including:
- Geospatial routing
- Selective transfer routing
- IP delivery of text
- Intelligent call logging and reporting
Download the case study to learn exactly how Solacom was able to roll out the first-ever statewide NG9-1-1 solution.