To achieve the required levels of speed, accuracy, and interoperability needed for efficient and effective NG9-1-1 operations in today's environment, PSAPs must deploy NG9-1-1 solutions that are fully integrated all the way from the network that receives the 9-1-1 call, through the emergency call handling and management system, to the computer-aided dispatch (CAD) solution. And, in the not-too-distant future, PSAPs will also be required to support multimedia text messages that include photos and videos, as well as real-time texting (RTT).
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