"We knew that NG9-1-1 was the future and we wanted to be ready for whatever requirements we were going to have to meet down the road,” said Michael Strada, Sussex County sheriff.
After the State of New Jersey actively encouraged its 9-1-1 PSAPs to increase efficiency and cost-effectiveness by consolidating operations, Sussex County approached Solacom. The team at Sussex County took the opportunity to upgrade to an NG9-1-1 call handling and management solution that would help them leverage existing investments, deploy a redundant network configuration, continue expanding the participation of surrounding municipalities, and remain NG9-1-1 compliant in the future.
